BCP’s rebate programs are all-encompassing—from verification of an application, to shipment of goods, handling of money, customer service and statistical reporting. Some significant features of a rebate program are detailed below.
Volume
A rebate program may deal with thousands of records. BCP’s systems store this information and process it online in a timely fashion.
Timeframe
Rebate campaigns may have an expiry date, multiple campaigns may overlap one another, and customers desire immediate shipment. BCP’s sophisticated systems are able to deal with all timing issues.
Money handling
BCP can arrange money orders from Australia Post for cash rebates.
Verification
Which customers are eligible for a rebate? BCP offers systems that automate this process and give the client the reassurance that the redemption is only going to eligible applicants. This process can be online or via mailed in forms. BCP can work with a client to establish what verification is required.
Reporting & statistics
During and after a campaign, managers need to be able to gauge its success. BCP’s rebate solution includes tracking of campaigns, and monitoring of successful promotions.
Customer service
BCP’s service centre can follow up, handle phone orders or handle complaints.
Warehousing & shipment
Goods that are to be sent as rebates can be stored and shipped from BCP’s premises. This ensures timely shipment following verification.
Database updates
When customers supply their details to claim a rebate, there is an opportunity to update or create a customer database. This database maintenance has been a well-received feature of BCP’s rebate systems.
Rebate programs 
