BCP’s communications services include phone redirection to BCP’s call centre, setup of 1800 or 1300 numbers, switchboard, fax and SMS broadcast. These functions are typically coupled with other services such as customer service call centre, or data-driven web applications. Contact us to discuss your needs.

Phone redirection

BCP can arrange new or existing 1800 or 1300 numbers to be redirected to the BCP switchboard either full-time or during selected periods. Alternatively, customers can use one of BCP’s numbers. The redirection can be seamless, and your phone can be answered in your organisation’s name.

Switchboard

BCP’s switchboard operators can take calls, and redirect them according to your requirements.

Fax Broadcast

BCP can arrange the sending of fax messages to multiple recipients. Our service can include, if required, the layout and design of your fax message or flyer.

SMS Broadcast

BCP have the means to automatically send SMS messages to multiple contacts. This may be incorporated as a feature of a web application or as part of our hosting service.