CISCO AND IBM—IMPROVING TEAMWORK

Cisco and IBM were looking for a promotion to drive co-operation between their 2 sales forces. They came to BCP with an idea, and BCP put it into practice. The resulting system involved registration of employees, multiple user access levels, quizzes with real-time scoring, entering of sales results, crediting of supporting teams, and administration of the system. The solution was so successful, another 3 campaigns were conducted.

Client Need

Cisco Systems and IBM were looking for a promotion to drive co-operation between their 2 sales forces to increase total sales for their IP Telephony and Infrastructure Systems. They wanted their employees to register themselves and record their sales as part of a team. They also wanted their employees to have the opportunity to earn bonus points for achieving certain requirements and also for correctly answering quiz questions, which were changed on a regular basis.

They came to BCP with an idea and BCP put it into practice.

The Solution

BCP designed a system that would allow employees to easily register and record their sales and quiz results. It allowed them to enter the teams that assisted them with the sale. The system automatically calculated each user’s score so that their current score would be available to them any time they logged in.

The system included different user access levels. These were used so that department managers could confirm that sales had gone through, add bonus points, view the points for all users, and much more. The different user access levels enabled the client to perform all the management tasks without requiring BCP.

The solution we built performed all of these functions seamlessly.

Conclusion

The system became an extremely powerful and extensive solution that proved so successful that Cisco & IBM decided to run this campaign another 3 times.